Security
Paybrok is designed with a security-first approach around wallet custody, protected payments, provider risk, and dispute documentation.
Core Principles
- Users control their wallet.
- Paybrok does not store user seed phrases on Paybrok servers.
- Recovery words must be protected by the user.
- Sensitive wallet actions require local unlock where applicable.
- Escrow helps reduce counterparty risk in marketplace flows.
- Provider review and dispute evidence help reduce informal-payment risk.
User Safety Rules
Users should never share:
- 12 recovery words.
- Stellar secret key.
- Web wallet password.
- PIN.
- Private wallet credentials.
Paybrok will not request these through support, Telegram, email, phone, social media, provider chat, or any informal channel.
Web Wallet Protection
The Paybrok web wallet uses a local encrypted vault. The user’s sensitive wallet material is encrypted in the browser with a password created by the user.
Important:
- If the encrypted vault remains, Paybrok can restore the local wallet session.
- If the browser deletes all site storage, the user must restore with recovery words.
- Different browsers may not share the same vault.
- The local password is not the recovery phrase.
Local Unlock and Brute-Force Protection
Paybrok includes local unlock protections for sensitive actions. These protections are designed to make repeated guessing harder and to protect the user when too many incorrect attempts occur.
Public security concept:
- Sensitive flows require local confirmation or password/PIN depending on platform and wallet mode.
- Repeated incorrect attempts can trigger protective behavior.
- Users should use strong local passwords and keep recovery words offline.
This section describes the public security behavior only. It does not expose internal implementation details.
Security Differentiators
Paybrok’s security advantage is not one isolated control. It combines several layers that support real payment use:
- Self-custody wallet model.
- Local encrypted web vault.
- Local unlock for sensitive actions.
- Repeated-attempt protection concepts.
- Escrow for P2P, remittances, and service payments.
- Dispute evidence and review workflows.
- Provider review.
- Sanctions and risk controls.
- AML/CTF public policy.
Together, these controls help Paybrok support practical digital-dollar payments without relying only on blind trust between users.
Escrow Security
Escrow helps reduce risk by preventing immediate release of funds before the agreed action is completed.
Escrow can support:
- P2P orders.
- Local provider flows.
- Remittances.
- Protected service payments.
- Milestone-based releases where enabled.
- Soroban escrow where configured.
Escrow does not eliminate all risk. Users should document agreements, keep evidence, and use milestones for service payments.
Dispute Safety
Paybrok includes dispute workflows so users can document what happened.
Useful evidence includes:
- Screenshots.
- Receipts.
- Payment references.
- Chat records.
- Delivery proof.
- Transaction hashes.
Risk, Sanctions, and Provider Controls
Paybrok applies operational controls to support safer usage.
These may include:
- Provider review.
- Country and method restrictions.
- Risk-based monitoring.
- Sanctions screening.
- Abuse detection.
- Dispute documentation.
- Suspension or restriction of suspicious activity.
- Manual review where appropriate.
These controls help protect users and the platform, but they do not guarantee that every counterparty is safe or that every order will complete successfully.
Public Limitations
- Paybrok cannot recover a wallet if the user loses recovery words and local storage is gone.
- Paybrok cannot guarantee local liquidity, rates, or provider availability.
- Paybrok cannot eliminate all fraud risk.
- Paybrok cannot replace careful documentation for high-value agreements.